customers

  • A bright red compact car is parked on a gravel surface in front of a large industrial building with metal siding and many tall windows. The sky is clear and blue.

    15 Cars Customers Aren’t Happy With (and Why)

    Many drivers expected quality, but ended up with constant problems. Here are 15 cars customers aren’t happy with and the reasons why.

    Many drivers expected quality, but ended up with constant problems. Here are 15 cars customers aren’t happy with and the reasons why.

  • customer-complaints-that-became-company-legends

    22 Customer Complaints That Became Company Legends

    Real customer complaints that went beyond “where’s my order?” and became the stories companies still tell.

    Most customer service moments disappear in two emails. But every so often, a customer sends a message so sharp, so petty, or so embarrassingly correct that the company can’t ignore it. These are the complaints that went far beyond “I’d…